How long does it take to get an application approved?

Approval or denial usually occurs within 48 hours of a completed application. It really depends on how quickly we can verify your past landlord and employment information. It assists us greatly if you provide accurate and updated phone numbers for past landlords and your present employer(s). Please refer to our Application Section for further information on the application process.

If I pre-qualify with Northwest Management Exclusive, how long do I have to select a property?

Sixty days from the date we verbally notify you of your pre-qualification. After that date you will need to re-qualify.

Is the application fee payable at the time I apply for pre-qualification, or at the time I select a property?

The application fee is payable at the time you apply for pre-qualification.

How long can we hold a unit once our application is approved?

Generally you must sign all rental/lease documents within 48 hours of verbal approval of your application. Exceptions may be made depending upon the condition of the unit and whether further repairs are required prior to occupancy. In the case of new construction, we require occupancy within 48 hours of the issuance of a certificate of occupancy by the local governing authority.

Will I have to sign a long-term lease for units managed by Northwest?

It depends on the property. Most of our units are on a month-to-month basis, but occasionally a property is rented on a one-year lease basis.

Are the properties listed on your web site the only rentals you have available?

Our web site is updated almost daily, and will contain most of the properties we have available. Occasionally we take units on which cannot be put on our site for another day or two until we receive complete information. If you are looking for a rental unit, it helps if you look at our site daily!

Do you allow pets in your units?

A very large majority of our units allow at least one small pet, for example, a cat or small dog (under 20 lbs at maturity) except in the case where they are required for physical assistance, such as seeing-eye dogs. Our website will reflect which units allow pets.

How much notice is required if I want to move?

A notice-to-vacate must be in writing and submitted no less than 20 days prior to the end of any rental period.

How do I handle a repair request.

You may call our office during normal hours at (360)892-8798 or if you have an after-hours emergency you may obtain the pager number by calling the main office phone number. In the event of an emergency such as no heat or water, maintenance personnel will be contacted within 24 hours. In non-emergency situations, your request will be processed in most cases within two working days. It is helpful if when making a request you can provide a phone number where you can be reached, and whether maintenance personnel have permission to enter in the event of your absence. You may also complete our on-line maintenance form on our website and, in most cases, we will respond within two working days. Please note that in many instances Northwest Management is required to contact the owner of the unit for permission to complete repairs; this does not apply in the case of emergencies.